Fix a problem

FAQs

My respondents are seeing a "Form closed" error — why?

Either the form is unpublished, or it has a Closes at date in form settings that's now in the past. Republish from the builder or clear / extend the Closes at field.

I'm not receiving email notifications.

Confirm Email notifications is on in form settings and the notify-to address is correct. Then check spam — add notifications@nodumforms.com to your safe-senders list if your mail provider is filtering us.

My form looks fine in the builder but is broken on mobile.

Always preview from a real mobile device or use Chrome DevTools' mobile emulator. Common culprits are very long question text on Short Text blocks (use Long Text instead) and cover images that are too tall vertically.