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Frequently asked questions

Yes. The free plan includes up to 5 forms and 10,000 responses per month with no credit card required. During the beta, all Pro features are unlocked for free.

Not yet, but we're working on import support for Typeform, Google Forms, and other popular tools. Check our changelog for updates.

Email us at support@nodumforms.com and we'll get back to you within 24 hours. Enterprise customers get priority support with guaranteed response times.

Yes. All data is encrypted in transit with TLS 1.2+ and at rest with AES-256. We never use your data for model training or advertising. IP addresses are hashed before storage. See our security topic for full details.

NodumForms is designed for data collection, not payment processing. You can collect order information and integrate with payment tools via webhooks, but we don't process payments directly.

Your forms will stop accepting new responses until the next billing cycle. You'll receive an email notification. Upgrade your plan or wait for the monthly reset. During beta, all users get 2M responses/month.

Toggle off "Show NodumForms branding" in the publish popover when publishing your form. This is available on all plans during the beta, and on Pro/Enterprise plans after beta.

Yes. Go to form settings, enable "Email notifications", and enter the email address to notify. You can also set up a webhook URL to receive the full response data as a POST request.

NodumForms includes 30 built-in themes ranging from light and minimal to dark and bold. You can also fully customise colours, borders, buttons, and backgrounds beyond any theme.

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Our support team typically responds within 24 hours.

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